Shipping policy

vitalove.ch delivers exclusively to Switzerland and the Principality of Liechtenstein by post. The vitalove.ch online shop only offers items that are available for immediate delivery. The delivery time is 1–3 working days. If an order does not arrive at the customer’s address on a desired or communicated delivery date, claims for damages are generally excluded. If delivery of the goods fails due to the customer’s fault, we may withdraw from the contract. If payment has already been made, it will be refunded immediately.

Shipping is carried out climate-neutrally by Swiss Post.

Shipping costs
Free shipping for orders with a value of CHF 89 or more (PostPac Economy).
For deliveries with an order value below CHF 89, we additionally charge:

• PostPac Economy: CHF 7.00
• PostPac Priority: CHF 9.00 (A Mail)

Delivery times
All products are ready for immediate dispatch from our Swiss warehouse.

Parcels are handed over to Swiss Post daily from 3:00 p.m. onwards.

• Orders placed by 1:00 p.m. are handed over to Swiss Post on the same day.
  

Weekends and public holidays are excluded.