Postage & Delivery

How can I track my shipment?

After shipping, you will receive an email with the tracking number from Swiss Post and a link to track the shipment.

As soon as we have handed your package over to the Swiss Post, you will receive a shipping confirmation by email.

Through the tracking link contained therein, you can view the current shipping status and the expected delivery date.

You can also find the tracking information, if applicable, in the order details of your VITALOVE customer account.

If you can't find a shipping confirmation, please also check your spam or junk email folder.

If your order has already been shipped but you have not received a tracking number, please send us your order number at info@vitalove.ch.