Customer account

How do I reset my password?

You do not need a password for VITALOVE. You can sign in securely using your email address and a one-time six-digit verification code.

With the new VITALOVE customer accounts, you do not need to remember a password or reset a forgotten one. You can sign in without a password using a one-time verification code.

How to sign in:

  1. Open your VITALOVE customer account.
  2. Enter the email address you used for your order.
  3. Click “Continue”.
  4. You will receive a one-time six-digit verification code by email.
  5. Enter the code on the sign-in page — you will be signed in automatically.
VITALOVE sign-in page Passwordless sign-in to the VITALOVE customer account

You do not need to set a password and therefore will not receive a password reset link.

Not receiving a verification code?

  • Check that your email address has been entered correctly.
  • Check your spam or junk folder.
  • Wait a few minutes and request a new code.
  • Always use the most recently received verification code.

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